1. Product Quality Assurance: All exported vegetables meet international food safety standards and come with complete quality inspection reports to ensure freshness and safety.
2. User privacy protection: We strictly comply with data protection regulations, do not disclose customer information, and use it only for business communication and service optimization.
3. Normal returns and exchanges: Goods with quality problems can be returned or exchanged. You must submit your request and provide evidence within 48 hours of receiving the goods.
4. After-sales service commitment: We have established a dedicated customer service team to respond to customer needs within 24 hours and provide professional solutions.
5. Legal Compliance Statement: These terms comply with the relevant laws and regulations of China and the target country, ensuring that the transaction is legal, fair, and transparent.
6. Terms and Conditions Revision and Updates: The company will update the terms and conditions in a timely manner and notify customers through official website announcements. Significant changes will be notified 7 days in advance.
7. Dispute Resolution: In the event of a dispute, the parties shall first attempt to resolve it through negotiation; if negotiation fails, the dispute shall be submitted to the Zhengzhou Arbitration Commission for handling in accordance with the law.